Social Care Insurance

A helping hand for those who care

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Kath Johnston Cert CII

Kath Johnston Cert CII

Account Director for Care

01422 398 618

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With responsibilities come liabilities

At Wilby we have an excellent track record of delivering specialist insurance solutions to the Social Care industry and our staff have a wealth of experience in this sector. All residential care is catered for particularly, children’s care homes, whether, for those with Educational and Behavioural Difficulties, Learning Difficulties, or other Physical or Mental Disabilities, Vulnerable Adults, Drug and Alcohol Rehabilitation, and specialist Elderly Care such as Dementia Care and End of Life Care. We also have a wealth of experience in Day Care centres for Vulnerable Adults, and Supported Living for Young Persons leaving Care.

As a truly independent broker, we believe that we provide the right combination of cover and value together with the additional benefits of our own risk management service and health & safety advice, as well as an in-house claims department and loss adjuster service.
Did you know that your organisation can be held responsible for the professional negligence of one of your employees or volunteers and your insurance policies may fail to provide cover for this?

It is vital to ensure that all your liabilities are identified and properly covered. The dangers to your business are the gaps in cover where a claim can be repudiated because it does not quite fit. We are able to identify and offer protection for potential grey areas, which may include:

  • Abuse – specifically stated in the policy and automatically provided
  • Breach of professional duty – covered under the Professional Indemnity insurance
  • Medical malpractice - automatically provided where applicable to your business
  • Volunteers - automatically covered under your Employers' Liability section
  • Management or Trustees Liability – cover automatically provided
  • Protection for Assets

Cover is also available for:

  • Employee Dishonesty
  • Third Party Fraud
  • Property Damage
  • Property in Transit
  • Items not kept at premises
  • Business interruption
  • Money and Personal Assault
  • Refrigeration Stock
  • Group Personal Accident/Travel
  • Private Medical Insurance
  • Motor Insurance

Extra Benefits of using a broker who has specialised knowledge means we can provide access to:

  • Criminal background screening and ISA registration service at discounted rates
  • Free employer helpline to assist with queries ranging from disciplinary and redundancy to TUPE and maternity rights
  • Free access to an online resource centre for Trustee Guides, Risk Management Guides, template letters and lots more
  • PR Crisis Management Service - to help you prepare in advance should any problem arise that attracts media attention. Some issues broadcast by the media can destroy your business
  • Unique Health and Care consultancy to advise on issues important to you, for example preparing for OFSTED inspections, establishing an appropriate training programme or vetting procedures.
  • Industry Experience
  • Established in 1984 we have over 30 years of broking experience meaning we can find the right solution to your needs.
  • Chartered Status
  • Wilby are a Chartered Insurance Broker, an accolade only awarded to elite insurance brokers who have to comply with stringent qualifying criteria meaning you can be confident you will receive high levels of service.
  • Top 100 UK Independent Broker
  • Named in Insurance Age Magazine’s Top 100 Independent Brokers December 2015, so you can be sure you’re dealing with a broker that is big enough to meet your needs.
  • Independence
  • We are committed to remaining independent to ensure that we can provide clients with a wide range of options without being tied to a single insurer; this means that we can search markets to get you the right combination of quality and value.
  • Risk Management 
  • We have a team of in-house Risk Management Consultants who can help your business to identify, control and reduce risk so you can focus on your business.
  • Health and Safety
  • Our team of consultants can also assist businesses with legislative compliance and provide a wide range of health and safety services from competent advice to H&S management systems. 
  • In-house claims department 
  • Our in-house claims team are on hand to provide personal, professional help when you need it most.
  • Qualified loss adjuster 
  • To ensure you receive the best possible settlement in the event of a claim we can offer the services of our own in-house Loss Adjuster.
Kath Johnston Cert CII Kath Johnston Cert CII

Give us a call 01422 398 618

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